Navan Survey Finds 9 in 10 Americans Judge Plane-Clappers and Passengers Who Rush to Exit
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Navan releases findings from a new survey conducted by
With the busy holiday travel season approaching, the findings offer a timely look at travelers’ routines and the behaviors they notice in others. Nine in 10 Americans who travel say they judge passengers who clap when a plane lands or hurry to be first off, yet 82% admit they’re guilty of these peeves, according to the survey.
“Travel can stress out a lot of people. Half of travelers check their flight status or look for delays before a trip to avoid surprises at the airport,” said
Key Trends:
Travelers plan ahead but still forget essentials.
- Respondents said they begin packing an average of three days before departure and forget three items.
- Toothbrushes and chargers were the most commonly forgotten items, each cited by 32% of respondents.
- Gen Z respondents forget four items on average, compared with two among baby boomers.
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Respondents estimated they had spent an average of
$363 replacing forgotten items. Gen Z respondents reported spending$427 , compared with$154 among baby boomers.
Many travelers arrive at the airport close to departure time.
- Respondents said they arrive about an hour before a domestic flight, on average. Just 10% said they arrive around two hours or more beforehand.
- For international flights, respondents reported arriving an average of 75 minutes before departure.
- After passing through airport security, 36% said one of their first priorities is checking that their gate is where they expect it to be.
Passengers judge — and admit to — airplane etiquette violations.
- The most frequently cited airplane pet peeves were sitting near someone with body odor or poor hygiene (35%) and hearing loud or personal conversations (31%).
- Loud snoring and spreading legs into another passenger’s space were each cited by 26%.
- Nearly three in 10 respondents (29%) said they would rather have a flight delayed by two hours than sit near someone committing their biggest airplane pet peeve.
- Nine in 10 said they judge passengers who clap when a plane lands or hurry to be first off, while 82% admitted to doing so themselves.
Wi-Fi matters to travelers’ in-flight experience.
- More respondents said they would prefer a delayed flight with perfectly working Wi-Fi to an on-time flight without Wi-Fi (51% versus 42%).
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On average, respondents said they would pay an additional
$376 for their version of a “perfect flight.”
Data and Methodology
About Navan
Navan (NASDAQ: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. Learn more at navan.com.
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Navan Press
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Source: Navan